Every day help for our customers

Wherever & whenever you need us. We are here for you – contact us for all your support needs, be it technical, general queries or information support. Our hotline numbers and e-mail are open 24×7 for your needs.

  • Broadband questions
  • Satelite TV and Internet
  • High-speed WiFi settings
  • About Connections

If you need more help

We treat our people well by encouraging all to speak up and take risks, by recognizing and rewarding good performance, and by leading and developing them so that they may grow.

You can download and use bandwidth monitoring tools, eg DU Meter http://www.hageltech.com/dumeter/download

We ensure buffer less Youtube streaming and smooth communication through BDIX.

We ensure buffer less Youtube streaming, not speed.

Each FTP server maintained by an Administrator, if it is not Free FTP server you have to contact with the Admin to get access.
BDIX do not maintain any FTP server. Several ISP maintain their FTP server for their own customer.

any kind of query you can reach us to mail :[email protected]

Yes,01818191328,01686302762 but Mail to [email protected] or using selfcare.bandhon.com.bd

Over phone support 24/7 only.

selfcare.bandhon.com.bd (showing only Complain Ticket ID)

Using selfcare.bandhon.com.bd for generate a Ticket / call :01818191328/ Mail to: [email protected]

send text sms only for retail customer.

Depends on situation basis(If Paid On Bank/Bkash then 8 working Hours . If Paid on Office then 4 working Hours.) and need more query for appropriate ans.

Using selfcare.bandhon.com.bd for generate a Ticket / call :01818191328,01686302762 / Mail to: [email protected]

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